Ann Taylor Return Policy
Every return window, fee, and holiday extension for Ann Taylor — checked by a human editor and kept current.
Skip the mail label fee — return online orders free in-store using the QR code from the return portal.
Policy at a glance
- Return window
- 30 days
- Return shipping
- $9.95 deducted from refund if using prepaid label; free if returned in store
- Free returns
- No — free in store, $9.95 fee for prepaid mail label
- Restocking fee
- None
- Holiday extension
- Not published on official page
- Category
- Fashion
Can’t be returned: Final sale items, Maternity Collection (in-store only), Swimwear Collection (in-store only)
Time-sensitive items: After 30 days: refund drops to current selling price as merchandise credit only (no original-payment refund)
Why Ann Taylor earned a B-
About Ann Taylor
Tailored suiting and the kind of polished basics that actually hold up at work — that's been Ann Taylor's lane for decades. Think structured blazers, sheath dresses, button-downs, and trousers cut for a real office, not a runway. It's the place a lot of women go when they need to look put-together without overthinking it, and the styling skews classic enough that pieces don't date out in a season.
They run frequent percent-off promos, so the full ticket price is rarely what you'll actually pay — it's worth waiting for a sale or stacking a code. One thing to know: reviews pretty consistently say the sizing runs small and a touch slim through the shoulders and waist, so if you're between sizes, size up or plan on the fitting room. The crowd here is mostly working professionals, 30s and up, who want quality over trend churn.
What they sell
- Workwear suiting — blazers, trousers, and matching sets you can mix into separates
- Sheath and wrap dresses, plus their seasonal floral and printed picks
- Button-downs, blouses, and shells in machine-washable fabrics that survive the week
- Tailored pants and pencil skirts in the classic neutrals (black, navy, gray)
- Cardigans, knit blazers, and layering pieces for over-air-conditioned offices
Frequently asked questions
What is Ann Taylor's return window?
30 days
Does Ann Taylor offer free returns?
No — free in store, $9.95 fee for prepaid mail label
How much does Ann Taylor charge for return shipping?
$9.95 deducted from refund if using prepaid label; free if returned in store
Does Ann Taylor charge a restocking fee?
None
Does Ann Taylor extend its return window for the holidays?
Not published on official page
What items cannot be returned to Ann Taylor?
Final sale items, Maternity Collection (in-store only), Swimwear Collection (in-store only)
Also known as
anntaylor.com
Return-policy data is sourced from Ann Taylor’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Ann Taylor’s official site before purchase.