Return policy comparison · 2026
AIRWAAV vs Brooks Running
Policy data verified July 21, 2026 by the Thrifle team
AIRWAAV
C+
2.4 / 5.0 · Fair
Winner
Brooks Running
A-
4.0 / 5.0 · Very Good
The verdict
Brooks Running has the more generous return policy in 2026, grading A- (4.0/5.0) against AIRWAAV's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
AIRWAAVBrooks Running
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| AIRWAAV | Brooks Running | |
|---|---|---|
| Return window | 30 days (satisfaction guarantee, one free replacement or refund) | ✓ 90 days (worn/tested OK, reasonable use) |
| Free returns | No - fee deducted | ✓ Yes |
| Restocking fee | — | — |
| Return shipping | Customer pays return shipping | Free (prepaid shipping label) |
| Holiday extension | — | — |
| Non-returnable | Shipping costs, accessories, cleaners, apparel, nasal strips, other non-mouthpiece products | — |
| Watch-out items | — | — |
AIRWAAV tip
AIRWAAV caps the satisfaction guarantee at one free replacement per customer, and refunds are voided if the mouthpiece shows signs of abuse or normal wear beyond its useful lifetime, so don't expect a refund on a mouthguard that's been used for months.
Brooks Running tip
Unlike most footwear brands, Brooks explicitly allows returns of shoes and apparel that have been run in, sweat in, and tested outdoors under its Run Happy Promise - you don't need unworn condition, just purchase within 90 days directly from brooksrunning.com.
Frequently asked questions
Who has the better return policy, AIRWAAV or Brooks Running?
Brooks Running has the more generous return policy in 2026, grading A- (4.0/5.0) against AIRWAAV's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is AIRWAAV's return window?
AIRWAAV's return window is 30 days (satisfaction guarantee, one free replacement or refund).
What is Brooks Running's return window?
Brooks Running's return window is 90 days (worn/tested OK, reasonable use).
Does AIRWAAV or Brooks Running offer free returns?
AIRWAAV: No - fee deducted. Brooks Running: Yes.