Return policy comparison · 2026
ApriaHome vs CVS
Policy data verified July 21, 2026 (ApriaHome) and April 17, 2026 (CVS)
ApriaHome
C-
1.4 / 5.0 · Below Average
Winner
CVS
B+
3.7 / 5.0 · Good
The verdict
CVS has the more generous return policy in 2026, grading B+ (3.7/5.0) against ApriaHome's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
ApriaHomeCVS
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| ApriaHome | CVS | |
|---|---|---|
| Return window | 30 days (unopened, original packaging; Medcline systems 60 days) | ✓ 60 days (with receipt) |
| Free returns | No - $10 shipping fee deducted (Medcline pillows $25; large items 20+ lbs incur 20% restocking fee plus customer-paid return shipping) | ✓ Mostly in-store |
| Restocking fee | 20% on large items (20+ lbs) | ✓ None |
| Return shipping | $10 flat fee deducted from refund for standard items ($25 for Medcline pillows); large items (20+ lbs) customer pays return shipping plus 20% restocking fee; defective/warranty items get free return label | N/A (in-store returns) |
| Holiday extension | — | ✓ Not specifically extended |
| Non-returnable | Opened items (removed from original product packaging), Stelo, wheelchairs, power scooters, special sale/final sale items, shipping costs | Prescription meds, opened personal care, gift cards, tobacco, alcohol |
| Watch-out items | — | Opened beauty/personal care usually non-returnable |
ApriaHome tip
Medcline Shoulder Relief and Reflux Relief Systems get a longer 60-day window than the standard 30 days, but nearly everything else must stay unopened (never removed from its product packaging, not just the shipping box) or the return is refused entirely.
CVS tip
Keep receipts. Online CVS.com orders can be returned in-store for free.
Frequently asked questions
Who has the better return policy, ApriaHome or CVS?
CVS has the more generous return policy in 2026, grading B+ (3.7/5.0) against ApriaHome's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is ApriaHome's return window?
ApriaHome's return window is 30 days (unopened, original packaging; Medcline systems 60 days).
What is CVS's return window?
CVS's return window is 60 days (with receipt).
Does ApriaHome or CVS offer free returns?
ApriaHome: No - $10 shipping fee deducted (Medcline pillows $25; large items 20+ lbs incur 20% restocking fee plus customer-paid return shipping). CVS: Mostly in-store.