Return policy comparison · 2026
Asfolia vs Lowe's
Policy data verified July 24, 2026 (Asfolia) and April 17, 2026 (Lowe's)
Asfolia
N/A
Permanently closed
Lowe's
A
4.5 / 5.0 · Excellent
The verdict
Asfolia has permanently closed, so returns are no longer possible and its policy can't be scored. Lowe's grades A (4.5/5.0) on its own.
Asfolia: Brand's own site (asfolia.com) shows a Shopify 'store unavailable' message as of this research date; products are still listed under the Asfolia name on Amazon and eBay. Brand's own site (asfolia.com) shows a Shopify 'store unavailable' message as of this research date; products are still listed under the Asfolia name on Amazon and eBay.
Key terms side-by-side
| Asfolia | Lowe's | |
|---|---|---|
| Return window | Not available (merchant site inactive) | 90 days (365 with Lowe's Advantage Card) |
| Free returns | — | Yes |
| Restocking fee | — | None generally |
| Return shipping | — | Free mail returns |
| Holiday extension | — | Not specifically extended |
| Non-returnable | None published (site inactive) | Custom cuts, Lowe's Outlet items (ALL final sale), safety equipment used, liquid propane |
| Watch-out items | — | Major appliances 48 hours after delivery, outdoor power equipment 30 days |
Asfolia tip
If you bought through Amazon or eBay rather than the brand's own site, use that marketplace's return process instead — the brand's own storefront is currently down, so there's no live return channel through Asfolia directly.
Lowe's tip
1-year plant guarantee — bring back dead plants for a full refund. Outlet items are ALL final sale.
Frequently asked questions
Who has the better return policy, Asfolia or Lowe's?
Asfolia has permanently closed, so returns are no longer possible and its policy can't be scored. Lowe's grades A (4.5/5.0) on its own.
What is Lowe's's return window?
Lowe's's return window is 90 days (365 with Lowe's Advantage Card).