Return policy comparison · 2026
Avon vs Bluemercury
Policy data verified July 21, 2026 by the Thrifle team
Avon
C+
2.4 / 5.0 · Fair
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Avon's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
AvonBluemercury
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Avon | Bluemercury | |
|---|---|---|
| Return window | 45 days (from purchase) | ✓ 90 days (original payment method; gift card only after 90 days) |
| Free returns | No - fee deducted | ✓ Yes |
| Restocking fee | — | — |
| Return shipping | Customer pays return shipping unless the return is due to an Avon error, in which case Avon refunds shipping | — |
| Holiday extension | — | — |
| Non-returnable | Good Buys and items marked final sale, free gifts (cannot be exchanged or credited) | — |
| Watch-out items | — | — |
Avon tip
Returns require a Return Merchandise Authorization (RMA) number and items from multiple orders cannot be combined into a single return - request the RMA before mailing anything back or it may be refused.
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
Frequently asked questions
Who has the better return policy, Avon or Bluemercury?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Avon's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Avon's return window?
Avon's return window is 45 days (from purchase).
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
Does Avon or Bluemercury offer free returns?
Avon: No - fee deducted. Bluemercury: Yes.