Return policy comparison · 2026
BISSELL vs Yankee Candle
Policy data verified July 21, 2026 (BISSELL) and July 24, 2026 (Yankee Candle)
BISSELL
B+
3.7 / 5.0 · Good
Winner
Yankee Candle
A+
5.0 / 5.0 · Exceptional
The verdict
Yankee Candle has the more generous return policy in 2026, grading A+ (5.0/5.0) against BISSELL's B+ (3.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 60-day window (decent).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BISSELLYankee Candle
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| BISSELL | Yankee Candle | |
|---|---|---|
| Return window | 60 days (from delivery, direct bissell.com purchases of eligible models) | ✓ 1 year / 365 days ('Happiness Guarantee,' any reason; cash refund to original payment method only within first 150 days) |
| Free returns | Yes | No - fee deducted |
| Restocking fee | — | None published |
| Return shipping | Free (at-home pickup arranged) | Customers mailing back a return are responsible for the cost of shipping the item(s) to Yankee Candle; in-store returns are free. |
| Holiday extension | — | ✓ None published (the standing 1-year window already covers holiday purchases) |
| Non-returnable | — | Products purchased from unauthorized sellers or unauthorized internet sites are excluded from the Happiness Guarantee; gifts can only be returned by the original purchaser, not the recipient |
| Watch-out items | — | Refunds to the original payment method are only available within 150 days of purchase; after that, even though the 1-year Happiness Guarantee window is still open, you can only get a gift card or a check. |
BISSELL tip
Cleaning formula/solution bottles don't need to be shipped back for safety reasons but are still refunded, so don't bother repackaging them; also products bought outside the 60-day window fall back to the standard product warranty in the manual rather than a return.
Yankee Candle tip
The 'Happiness Guarantee' covers a full year even if you simply change your mind, longer than almost any other home-goods retailer — but wait past the first five months and you'll get store credit or a check instead of cash back to your card.
Frequently asked questions
Who has the better return policy, BISSELL or Yankee Candle?
Yankee Candle has the more generous return policy in 2026, grading A+ (5.0/5.0) against BISSELL's B+ (3.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 60-day window (decent).
What is BISSELL's return window?
BISSELL's return window is 60 days (from delivery, direct bissell.com purchases of eligible models).
What is Yankee Candle's return window?
Yankee Candle's return window is 1 year / 365 days ('Happiness Guarantee,' any reason; cash refund to original payment method only within first 150 days).
Does BISSELL or Yankee Candle offer free returns?
BISSELL: Yes. Yankee Candle: No - fee deducted.