Return policy comparison · 2026
Bluemercury vs Ole Henriksen
Policy data verified July 21, 2026 (Bluemercury) and July 24, 2026 (Ole Henriksen)
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
Ole Henriksen
B+
3.4 / 5.0 · Good
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Ole Henriksen's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BluemercuryOle Henriksen
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bluemercury | Ole Henriksen | |
|---|---|---|
| Return window | ✓ 90 days (original payment method; gift card only after 90 days) | 30 days |
| Free returns | Yes | Yes |
| Restocking fee | — | None published |
| Return shipping | — | Free prepaid returns for all US orders; the original shipping charge is not refunded. |
| Holiday extension | — | None published |
| Non-returnable | — | Items not purchased directly on olehenriksen.com (must be returned to the original retailer, e.g. Sephora or Ulta) |
| Watch-out items | — | — |
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
Ole Henriksen tip
Bought it at Sephora or Ulta instead of Ole Henriksen's own site? You'll need to return it to that retailer — the brand's free prepaid label only works for direct purchases.
Frequently asked questions
Who has the better return policy, Bluemercury or Ole Henriksen?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Ole Henriksen's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
What is Ole Henriksen's return window?
Ole Henriksen's return window is 30 days.
Does Bluemercury or Ole Henriksen offer free returns?
Bluemercury: Yes. Ole Henriksen: Yes.