Return policy comparison · 2026
Bluemercury vs Seven Potions
Policy data verified July 21, 2026 (Bluemercury) and July 24, 2026 (Seven Potions)
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
Seven Potions
C+
2.4 / 5.0 · Fair
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Seven Potions's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BluemercurySeven Potions
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bluemercury | Seven Potions | |
|---|---|---|
| Return window | ✓ 90 days (original payment method; gift card only after 90 days) | 30 days (unused, original packaging) |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | — | None |
| Return shipping | — | Customer pays return shipping; cost is deducted from the refund |
| Holiday extension | — | None published |
| Non-returnable | — | Gift cards, downloadable software products |
| Watch-out items | — | — |
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
Seven Potions tip
Contact them before mailing anything back — the policy explicitly says not to send a return without getting in touch first, and orders over £50 should go back with tracking since they don't guarantee receipt otherwise.
Frequently asked questions
Who has the better return policy, Bluemercury or Seven Potions?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Seven Potions's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
What is Seven Potions's return window?
Seven Potions's return window is 30 days (unused, original packaging).
Does Bluemercury or Seven Potions offer free returns?
Bluemercury: Yes. Seven Potions: No - fee deducted.