Return policy comparison · 2026
Bluemercury vs Toppik
Policy data verified July 21, 2026 (Bluemercury) and July 24, 2026 (Toppik)
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
Toppik
C+
2.4 / 5.0 · Fair
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Toppik's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BluemercuryToppik
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bluemercury | Toppik | |
|---|---|---|
| Return window | ✓ 90 days (original payment method; gift card only after 90 days) | 30 days (unused portion, RMA required) |
| Free returns | ✓ Yes | No - customer pays return shipping |
| Restocking fee | — | None |
| Return shipping | — | Customer covers return shipping; refund is the purchase price minus original shipping and handling charges. |
| Holiday extension | — | None published |
| Non-returnable | — | Products damaged or lost in transit, items damaged from misuse or mishandling, purchases made through third-party retailers |
| Watch-out items | — | — |
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
Toppik tip
You need a return authorization (RMA) code before you ship anything back — packages that show up without one get refused outright, so call first.
Frequently asked questions
Who has the better return policy, Bluemercury or Toppik?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Toppik's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
What is Toppik's return window?
Toppik's return window is 30 days (unused portion, RMA required).
Does Bluemercury or Toppik offer free returns?
Bluemercury: Yes. Toppik: No - customer pays return shipping.