Return policy comparison · 2026
Bluemercury vs UniWigs
Policy data verified July 21, 2026 (Bluemercury) and July 24, 2026 (UniWigs)
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
UniWigs
D+
1.1 / 5.0 · Poor
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against UniWigs's D+ (1.1/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BluemercuryUniWigs
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bluemercury | UniWigs | |
|---|---|---|
| Return window | ✓ 90 days (original payment method; gift card only after 90 days) | 15 days from receipt (unworn, uncut, uncolored, tags attached) |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | — | $25 on refunds ≤$500, $50 on $500-$1,000, $100 on orders over $1,000 — waived entirely if you take store credit instead |
| Return shipping | — | Customer pays return shipping (discounted USPS/FedEx labels available); free return label provided for manufacturing defects or shipping damage reported within 30 days |
| Holiday extension | — | None published |
| Non-returnable | — | Worn, washed, cut, dyed, altered, or damaged products; custom orders; clearance and final-sale items; Gift Gallery items; custom hair services |
| Watch-out items | — | Manufacturing defect and shipping-damage claims must be reported within 30 days for a free replacement or label, a separate and longer window than the standard 15-day return |
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
UniWigs tip
Take store credit instead of a cash refund and UniWigs waives the restocking fee completely — on a $1,000+ order that's a $100 difference, worth considering if you'll shop there again.
Frequently asked questions
Who has the better return policy, Bluemercury or UniWigs?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against UniWigs's D+ (1.1/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
What is UniWigs's return window?
UniWigs's return window is 15 days from receipt (unworn, uncut, uncolored, tags attached).
Does Bluemercury or UniWigs offer free returns?
Bluemercury: Yes. UniWigs: No - fee deducted.