Return policy comparison · 2026
The Bradford Exchange vs Prop Money Inc.
Policy data verified July 21, 2026 (The Bradford Exchange) and July 24, 2026 (Prop Money Inc.)
Winner
The Bradford Exchange
A
4.5 / 5.0 · Excellent
Prop Money Inc.
C-
1.5 / 5.0 · Below Average
The verdict
The Bradford Exchange has the more generous return policy in 2026, grading A (4.5/5.0) against Prop Money Inc.'s C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 3-day window (extremely restrictive).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
The Bradford ExchangeProp Money Inc.
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| The Bradford Exchange | Prop Money Inc. | |
|---|---|---|
| Return window | ✓ 365 days (satisfaction guarantee; prepaid return label required for free shipping) | 3 days (report issues from delivery); custom and used items are final sale |
| Free returns | ✓ Yes (with prepaid return label) | No - approval not guaranteed without optional Redo Coverage add-on |
| Restocking fee | — | None published |
| Return shipping | Free if using company's prepaid return label; customer pays if using another method | — |
| Holiday extension | — | None published |
| Non-returnable | Personalized stationery with customer-caused errors (typos/layout mistakes); items must include all original documents | Custom printed products, production-specific orders, altered items, used items, and clearance items (unless Prop Money made an error) |
| Watch-out items | Personalized stationery/checks - 45-day warranty period (vs. 365-day general guarantee) | — |
The Bradford Exchange tip
Always request Bradford Exchange's prepaid return label before shipping back an item - using your own shipping method forfeits reimbursement entirely, and refunds only post to the original payment method after 10-15 business days processing.
Prop Money Inc. tip
Add the optional Redo Coverage at checkout if you're ordering custom prop money for a shoot or event — without it, returns and exchanges aren't guaranteed even for otherwise-standard orders.
Frequently asked questions
Who has the better return policy, The Bradford Exchange or Prop Money Inc.?
The Bradford Exchange has the more generous return policy in 2026, grading A (4.5/5.0) against Prop Money Inc.'s C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 3-day window (extremely restrictive).
What is The Bradford Exchange's return window?
The Bradford Exchange's return window is 365 days (satisfaction guarantee; prepaid return label required for free shipping).
What is Prop Money Inc.'s return window?
Prop Money Inc.'s return window is 3 days (report issues from delivery); custom and used items are final sale.
Does The Bradford Exchange or Prop Money Inc. offer free returns?
The Bradford Exchange: Yes (with prepaid return label). Prop Money Inc.: No - approval not guaranteed without optional Redo Coverage add-on.