Return policy comparison · 2026
Burpee vs Lowe's
Policy data verified July 21, 2026 (Burpee) and April 17, 2026 (Lowe's)
Burpee
B+
3.5 / 5.0 · Good
Winner
Lowe's
A
4.5 / 5.0 · Excellent
The verdict
Lowe's has the more generous return policy in 2026, grading A (4.5/5.0) against Burpee's B+ (3.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus return shipping varies.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BurpeeLowe's
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Burpee | Lowe's | |
|---|---|---|
| Return window | 90 days (general merchandise & annual plants); 1 year (seeds, perennials, bulbs, trees & fruit) | 90 days (365 with Lowe's Advantage Card) |
| Free returns | — | ✓ Yes |
| Restocking fee | — | None generally |
| Return shipping | — | Free mail returns |
| Holiday extension | — | ✓ Not specifically extended |
| Non-returnable | — | Custom cuts, Lowe's Outlet items (ALL final sale), safety equipment used, liquid propane |
| Watch-out items | — | Major appliances 48 hours after delivery, outdoor power equipment 30 days |
Burpee tip
The guarantee window is measured from delivery date and requires a valid order number - plant performance claims should be made after allowing the recommended growing time in Burpee's growing guides, and losses blamed on weather, neglect, or wrong climate zone are excluded from replacement.
Lowe's tip
1-year plant guarantee — bring back dead plants for a full refund. Outlet items are ALL final sale.
Frequently asked questions
Who has the better return policy, Burpee or Lowe's?
Lowe's has the more generous return policy in 2026, grading A (4.5/5.0) against Burpee's B+ (3.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus return shipping varies.
What is Burpee's return window?
Burpee's return window is 90 days (general merchandise & annual plants); 1 year (seeds, perennials, bulbs, trees & fruit).
What is Lowe's's return window?
Lowe's's return window is 90 days (365 with Lowe's Advantage Card).
Does Burpee or Lowe's offer free returns?
Burpee: see full policy. Lowe's: Yes.