Return policy comparison · 2026
Callaway Apparel vs MacGregor
Policy data verified July 21, 2026 (Callaway Apparel) and July 24, 2026 (MacGregor)
Callaway Apparel
C+
2.4 / 5.0 · Fair
Winner
MacGregor
B+
3.4 / 5.0 · Good
The verdict
MacGregor has the more generous return policy in 2026, grading B+ (3.4/5.0) against Callaway Apparel's C+ (2.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Callaway ApparelMacGregor
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Callaway Apparel | MacGregor | |
|---|---|---|
| Return window | 30 days (unwashed, unworn, undamaged, original packaging) | 30 days (new and unused) |
| Free returns | No - $6.00 fee deducted | ✓ Yes (MacGregor's fault only) |
| Restocking fee | — | None |
| Return shipping | $6.00 flat fee deducted from refund for prepaid label; shipping/handling charges not refunded | If MacGregor shipped the wrong item or the product is faulty, they cover return shipping entirely. For change-of-mind returns or ordering the wrong item (e.g. wrong hand orientation), the cost is split: MacGregor covers the initial outbound shipping and the customer pays return postage. |
| Holiday extension | — | None published |
| Non-returnable | — | Custom fit or custom-built items |
| Watch-out items | — | — |
Callaway Apparel tip
Exchanges waive the return shipping fee if you reference both the original and new order numbers, so exchanging is cheaper than returning for a refund; refund processing can take up to 3 weeks after the item is mailed back.
MacGregor tip
Double-check hand orientation (right vs left-handed clubs) before ordering - it's specifically called out as a customer-fault return, meaning you'll eat the return shipping cost if you get it wrong.
Frequently asked questions
Who has the better return policy, Callaway Apparel or MacGregor?
MacGregor has the more generous return policy in 2026, grading B+ (3.4/5.0) against Callaway Apparel's C+ (2.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Callaway Apparel's return window?
Callaway Apparel's return window is 30 days (unwashed, unworn, undamaged, original packaging).
What is MacGregor's return window?
MacGregor's return window is 30 days (new and unused).
Does Callaway Apparel or MacGregor offer free returns?
Callaway Apparel: No - $6.00 fee deducted. MacGregor: Yes (MacGregor's fault only).