Return policy comparison · 2026
Chery Industrial vs eReplacementParts.com
Policy data verified July 21, 2026 (Chery Industrial) and July 24, 2026 (eReplacementParts.com)
Chery Industrial
C-
1.4 / 5.0 · Below Average
Winner
eReplacementParts.com
B+
3.5 / 5.0 · Good
The verdict
eReplacementParts.com has the more generous return policy in 2026, grading B+ (3.5/5.0) against Chery Industrial's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Chery IndustrialeReplacementParts.com
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Chery Industrial | eReplacementParts.com | |
|---|---|---|
| Return window | 30 days (unused, unworn, tags/packaging intact) | ✓ 365 days (resaleable condition) |
| Free returns | No - customer pays return shipping (unless company error) | No - customer pays return shipping |
| Restocking fee | 15% if cancelled after shipment; 3% if cancelled before shipment | ✓ None published |
| Return shipping | Customer pays unless item is wrong, defective, or damaged | Customer is responsible for return shipping costs; if the return is due to the company's error or a lost part, contact support within 10 business days for a refund of original shipping plus a prepaid label. |
| Holiday extension | — | None published |
| Non-returnable | Custom products, bargain products, clearance products, as-is products, leased and hazardous items | Parts that are damaged, installed, scuffed, or missing original packaging; electrical parts face additional inspection |
| Watch-out items | — | — |
Chery Industrial tip
No direct exchanges are offered - you must return the original item for a refund and place a separate new order, so factor in the up to 15% restocking fee if you cancel after the item ships.
eReplacementParts.com tip
Don't take the part out of its original packaging until you're sure it fits your model - opening or installing it can get a return rejected as not 'resaleable.'
Frequently asked questions
Who has the better return policy, Chery Industrial or eReplacementParts.com?
eReplacementParts.com has the more generous return policy in 2026, grading B+ (3.5/5.0) against Chery Industrial's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).
What is Chery Industrial's return window?
Chery Industrial's return window is 30 days (unused, unworn, tags/packaging intact).
What is eReplacementParts.com's return window?
eReplacementParts.com's return window is 365 days (resaleable condition).
Does Chery Industrial or eReplacementParts.com offer free returns?
Chery Industrial: No - customer pays return shipping (unless company error). eReplacementParts.com: No - customer pays return shipping.