Return policy comparison · 2026
ContactsDirect vs ENERGYbits
Policy data verified July 24, 2026 by the Thrifle team
Winner
ContactsDirect
A
4.2 / 5.0 · Excellent
ENERGYbits
B+
3.4 / 5.0 · Good
The verdict
ContactsDirect has the more generous return policy in 2026, grading A (4.2/5.0) against ENERGYbits's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
ContactsDirectENERGYbits
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| ContactsDirect | ENERGYbits | |
|---|---|---|
| Return window | ✓ 6 months (unopened boxes) | 30 days (money-back guarantee, unopened) |
| Free returns | Yes | Yes (unopened bags) |
| Restocking fee | None | None |
| Return shipping | Free (prepaid return label provided) | — |
| Holiday extension | None published | None published |
| Non-returnable | Opened boxes, damaged or defaced boxes, boxes with writing on them | — |
| Watch-out items | — | — |
ContactsDirect tip
The 6-month window is unusually generous for contacts — most competitors cap returns at 30-90 days — but it only applies to unopened boxes, so don't crack open a box you might want to return.
ENERGYbits tip
The money-back guarantee requires the bag to be unopened — if you want to actually try the tablets risk-free, look for a small trial size instead of committing to a large bag first.
Frequently asked questions
Who has the better return policy, ContactsDirect or ENERGYbits?
ContactsDirect has the more generous return policy in 2026, grading A (4.2/5.0) against ENERGYbits's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
What is ContactsDirect's return window?
ContactsDirect's return window is 6 months (unopened boxes).
What is ENERGYbits's return window?
ENERGYbits's return window is 30 days (money-back guarantee, unopened).
Does ContactsDirect or ENERGYbits offer free returns?
ContactsDirect: Yes. ENERGYbits: Yes (unopened bags).