Return policy comparison · 2026
Cosabella vs Leonisa
Policy data verified July 24, 2026 by the Thrifle team
Winner
Cosabella
A-
3.9 / 5.0 · Very Good
Leonisa
B+
3.4 / 5.0 · Good
The verdict
Cosabella has the more generous return policy in 2026, grading A- (3.9/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
CosabellaLeonisa
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Cosabella | Leonisa | |
|---|---|---|
| Return window | 30 days (tags intact, from delivery) | 30 days (products in perfect condition, tags attached) |
| Free returns | Yes (domestic exchanges) | Yes |
| Restocking fee | None published | None |
| Return shipping | Domestic exchanges ship free via ground; original shipping fees are non-refundable | Free for US and Canada returns/exchanges; customers outside the US/Canada pay their own return shipping and it's non-refundable |
| Holiday extension | ✓ Extended to 6 weeks for purchases made between Thanksgiving and Christmas | None published |
| Non-returnable | Sale category items (final sale), vouchers/codes/gift cards purchased outside Cosabella.com (nonrefundable, exchange-only) | Panties (hygiene reasons, except manufacturing defects), Final Sale products |
| Watch-out items | — | — |
Cosabella tip
Miss the 30-day window and you're not completely out of luck — items returned after that point can still get exchange or store credit, just not a cash refund.
Leonisa tip
If you're exchanging for a pricier item, Leonisa lets you pay just the difference at checkout instead of returning and rebuying from scratch - worth doing if you're only bumping up one size or style.
Frequently asked questions
Who has the better return policy, Cosabella or Leonisa?
Cosabella has the more generous return policy in 2026, grading A- (3.9/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
What is Cosabella's return window?
Cosabella's return window is 30 days (tags intact, from delivery).
What is Leonisa's return window?
Leonisa's return window is 30 days (products in perfect condition, tags attached).
Does Cosabella or Leonisa offer free returns?
Cosabella: Yes (domestic exchanges). Leonisa: Yes.