Return policy comparison · 2026
CVS vs Relief Factor
Policy data verified April 17, 2026 (CVS) and July 24, 2026 (Relief Factor)
CVS
B+
3.7 / 5.0 · Good
Relief Factor
B+
3.7 / 5.0 · Good
The verdict
CVS and Relief Factor are in a dead heat: both grade B+ (3.7/5.0) on Thrifle's five-axis return-policy scale. Pick by what you buy: the tie-breakers live in the fine print below.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
CVSRelief Factor
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| CVS | Relief Factor | |
|---|---|---|
| Return window | 60 days (with receipt) | 60 days (from receipt) |
| Free returns | Mostly in-store | ✓ Yes (if refused unopened) |
| Restocking fee | None | None |
| Return shipping | N/A (in-store returns) | Not refundable if you ship the return back yourself; free if you mark an unopened shipment 'REFUSED' at delivery |
| Holiday extension | ✓ Not specifically extended | None published |
| Non-returnable | Prescription meds, opened personal care, gift cards, tobacco, alcohol | Products that are opened, damaged, or defaced |
| Watch-out items | Opened beauty/personal care usually non-returnable | — |
CVS tip
Keep receipts. Online CVS.com orders can be returned in-store for free.
Relief Factor tip
If a shipment shows up and you already know you're canceling, just mark the unopened package 'REFUSED' and hand it back to the carrier or drop it at the post office - that skips return postage costs entirely, versus mailing it back yourself.
Frequently asked questions
Who has the better return policy, CVS or Relief Factor?
CVS and Relief Factor are in a dead heat: both grade B+ (3.7/5.0) on Thrifle's five-axis return-policy scale. Pick by what you buy: the tie-breakers live in the fine print below.
What is CVS's return window?
CVS's return window is 60 days (with receipt).
What is Relief Factor's return window?
Relief Factor's return window is 60 days (from receipt).
Does CVS or Relief Factor offer free returns?
CVS: Mostly in-store. Relief Factor: Yes (if refused unopened).