Return policy comparison · 2026
Farrar & Tanner vs Shari's Berries
Policy data verified July 24, 2026 by the Thrifle team
Farrar & Tanner
B-
2.7 / 5.0 · Fair
Winner
Shari's Berries
A-
3.9 / 5.0 · Very Good
The verdict
Shari's Berries has the more generous return policy in 2026, grading A- (3.9/5.0) against Farrar & Tanner's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Farrar & TannerShari's Berries
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Farrar & Tanner | Shari's Berries | |
|---|---|---|
| Return window | ✓ 60 days (unused, original packaging) | Satisfaction guarantee (no fixed day limit published) |
| Free returns | No - fee deducted | ✓ Yes |
| Restocking fee | None | None |
| Return shipping | Customer pays return shipping cost | Not applicable; resolved via refund, redelivery, or exchange rather than mailing product back |
| Holiday extension | None published | ✓ Extended delivery hours during Christmas, Valentine's Day and Mother's Day to help ensure on-time arrival |
| Non-returnable | Personalised/engraved items (exchange only, no refund) | None published |
| Watch-out items | — | — |
Farrar & Tanner tip
Personalized or laser-engraved items can only be exchanged, never refunded, so if you're on the fence about an engraving choice, order the plain version first.
Shari's Berries tip
Since these are perishable gourmet gifts, don't try to ship anything back — just contact live chat with photos of the damaged or wrong item and they'll issue a refund, redelivery, or exchange directly.
Frequently asked questions
Who has the better return policy, Farrar & Tanner or Shari's Berries?
Shari's Berries has the more generous return policy in 2026, grading A- (3.9/5.0) against Farrar & Tanner's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Farrar & Tanner's return window?
Farrar & Tanner's return window is 60 days (unused, original packaging).
What is Shari's Berries's return window?
Shari's Berries's return window is Satisfaction guarantee (no fixed day limit published).
Does Farrar & Tanner or Shari's Berries offer free returns?
Farrar & Tanner: No - fee deducted. Shari's Berries: Yes.