Return policy comparison · 2026
Felina vs Leonisa
Policy data verified July 24, 2026 by the Thrifle team
Winner
Felina
A-
3.9 / 5.0 · Very Good
Leonisa
B+
3.4 / 5.0 · Good
The verdict
Felina has the more generous return policy in 2026, grading A- (3.9/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
FelinaLeonisa
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Felina | Leonisa | |
|---|---|---|
| Return window | 30 days (unworn, tags attached, original packaging) | 30 days (products in perfect condition, tags attached) |
| Free returns | Yes | Yes |
| Restocking fee | None | None |
| Return shipping | Free — Felina pays for shipping on all approved returns | Free for US and Canada returns/exchanges; customers outside the US/Canada pay their own return shipping and it's non-refundable |
| Holiday extension | ✓ Purchases made November 1 through December 31, 2025 may be returned through January 31, 2026 | None published |
| Holiday deadline | 2026-01-31 | — |
| Non-returnable | Worn or laundered garments, items without original tags, opened or unsealed intimate apparel (underwear, sleepwear, loungewear) | Panties (hygiene reasons, except manufacturing defects), Final Sale products |
| Watch-out items | — | — |
Felina tip
Because of the hygiene rule on intimates, try things on over your own underwear before deciding — once the packaging seal is broken on underwear or sleepwear, it can't go back regardless of fit.
Leonisa tip
If you're exchanging for a pricier item, Leonisa lets you pay just the difference at checkout instead of returning and rebuying from scratch - worth doing if you're only bumping up one size or style.
Frequently asked questions
Who has the better return policy, Felina or Leonisa?
Felina has the more generous return policy in 2026, grading A- (3.9/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
What is Felina's return window?
Felina's return window is 30 days (unworn, tags attached, original packaging).
What is Leonisa's return window?
Leonisa's return window is 30 days (products in perfect condition, tags attached).
Does Felina or Leonisa offer free returns?
Felina: Yes. Leonisa: Yes.