Return policy comparison · 2026
Fly By Jing vs Kroger
Policy data verified July 24, 2026 (Fly By Jing) and April 17, 2026 (Kroger)
Fly By Jing
B-
2.8 / 5.0 · Fair
Winner
Kroger
B+
3.4 / 5.0 · Good
The verdict
Kroger has the more generous return policy in 2026, grading B+ (3.4/5.0) against Fly By Jing's B- (2.8/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 30-day window (industry standard) versus 7-day window (very tight).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Fly By JingKroger
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Fly By Jing | Kroger | |
|---|---|---|
| Return window | 7 days (satisfaction guarantee) | ✓ 30 days (varies by product) |
| Free returns | ✓ Yes (replacement or refund, no shipment needed) | Mostly in-store only |
| Restocking fee | None | None |
| Return shipping | Not applicable - resolved by email without shipping the product back. | N/A (most returns in-store) |
| Holiday extension | None published | ✓ Not specifically extended |
| Non-returnable | Not specified beyond the 7-day satisfaction window | Alcohol (most states), tobacco, prescription meds, customized items, gift cards |
| Watch-out items | — | Perishables 7 days, electronics 15 days |
Fly By Jing tip
You don't have to ship anything back - just email within 7 days and they'll replace the order or refund it, so don't waste money on return postage for a jar of chili crisp.
Kroger tip
Bring receipt and item to customer service. Online orders may have different rules — check specific Kroger banner (Ralph's, Fred Meyer, etc.)
Frequently asked questions
Who has the better return policy, Fly By Jing or Kroger?
Kroger has the more generous return policy in 2026, grading B+ (3.4/5.0) against Fly By Jing's B- (2.8/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 30-day window (industry standard) versus 7-day window (very tight).
What is Fly By Jing's return window?
Fly By Jing's return window is 7 days (satisfaction guarantee).
What is Kroger's return window?
Kroger's return window is 30 days (varies by product).
Does Fly By Jing or Kroger offer free returns?
Fly By Jing: Yes (replacement or refund, no shipment needed). Kroger: Mostly in-store only.