Return policy comparison · 2026
G/FORE vs Koio
Policy data verified July 24, 2026 by the Thrifle team
Winner
G/FORE
A
4.2 / 5.0 · Excellent
Koio
C+
2.3 / 5.0 · Fair
The verdict
G/FORE has the more generous return policy in 2026, grading A (4.2/5.0) against Koio's C+ (2.3/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
G/FOREKoio
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| G/FORE | Koio | |
|---|---|---|
| Return window | ✓ 60 days, full-price (30 days, sale items) | 14 days (unworn, unaltered) |
| Free returns | ✓ Yes | No - $14 fee deducted |
| Restocking fee | None published | None separate from the $14 return processing fee |
| Return shipping | Free - the online return shipping label does not incur postage fees. | A $14 shipping and processing fee applies to all returns/exchanges; waivable by paying $7.98 for Checkout+ at time of purchase; international returns carry a $39 shipping label fee instead |
| Holiday extension | Full-price merchandise purchased between November 1 and December 25 can be returned within 90 days of the order date instead of the usual 60. | Orders placed November 14 - December 31 get an extended exchange/store-credit window through January 11 (refunds still cut off at the standard 14 days) |
| Holiday deadline | — | 2027-01-11 |
| Non-returnable | Items purchased from third-party retailers (Nordstrom, Saks, golf shops, specialty retail), Final Sale items, custom GFORE/You gloves, embroidered golf bags, and gift cards | Final sale items (50%+ off, non-returnable and non-exchangeable); items on sale at 25%+ off are exchange/store-credit only, not refundable |
| Watch-out items | sale-price merchandise 30 days (return only, no exchange) | — |
G/FORE tip
Footwear gets extra protection beyond the return window - defects in materials or workmanship are covered for 90 days from purchase, separate from the standard return clock, but normal wear and tear isn't covered.
Koio tip
Paying $7.98 for Checkout+ at checkout waives the standard $14 return fee and adds order protection - if there's any chance you'll return or exchange, it pays for itself on a single return.
Frequently asked questions
Who has the better return policy, G/FORE or Koio?
G/FORE has the more generous return policy in 2026, grading A (4.2/5.0) against Koio's C+ (2.3/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is G/FORE's return window?
G/FORE's return window is 60 days, full-price (30 days, sale items).
What is Koio's return window?
Koio's return window is 14 days (unworn, unaltered).
Does G/FORE or Koio offer free returns?
G/FORE: Yes. Koio: No - $14 fee deducted.