Return policy comparison · 2026
GLERC Bikes vs MacGregor
Policy data verified July 24, 2026 by the Thrifle team
GLERC Bikes
C-
1.4 / 5.0 · Below Average
Winner
MacGregor
B+
3.4 / 5.0 · Good
The verdict
MacGregor has the more generous return policy in 2026, grading B+ (3.4/5.0) against GLERC Bikes's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
GLERC BikesMacGregor
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| GLERC Bikes | MacGregor | |
|---|---|---|
| Return window | 45 days (15% restocking fee for change-of-mind returns; full refund only for shipping errors or defects) | 30 days (new and unused) |
| Free returns | No - fee deducted | ✓ Yes (MacGregor's fault only) |
| Restocking fee | 15% restocking fee on bikes returned for personal reasons (waived if optional return insurance was purchased at checkout); accessories returned for personal reasons have 50% deducted for logistics and restocking | ✓ None |
| Return shipping | Customer pays return shipping for personal-reason returns; free only when the return is due to a shipping error or a quality issue | If MacGregor shipped the wrong item or the product is faulty, they cover return shipping entirely. For change-of-mind returns or ordering the wrong item (e.g. wrong hand orientation), the cost is split: MacGregor covers the initial outbound shipping and the customer pays return postage. |
| Holiday extension | None published | None published |
| Non-returnable | Clearance items (all sales final), bicycles that have been unboxed or assembled cannot be returned for personal reasons | Custom fit or custom-built items |
| Watch-out items | — | — |
GLERC Bikes tip
Buying the optional return insurance at checkout waives the 15% restocking fee entirely - worth it if you're unsure on sizing. GLERC will also let you donate an unwanted bike to charity for a partial refund without an inspection.
MacGregor tip
Double-check hand orientation (right vs left-handed clubs) before ordering - it's specifically called out as a customer-fault return, meaning you'll eat the return shipping cost if you get it wrong.
Frequently asked questions
Who has the better return policy, GLERC Bikes or MacGregor?
MacGregor has the more generous return policy in 2026, grading B+ (3.4/5.0) against GLERC Bikes's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is GLERC Bikes's return window?
GLERC Bikes's return window is 45 days (15% restocking fee for change-of-mind returns; full refund only for shipping errors or defects).
What is MacGregor's return window?
MacGregor's return window is 30 days (new and unused).
Does GLERC Bikes or MacGregor offer free returns?
GLERC Bikes: No - fee deducted. MacGregor: Yes (MacGregor's fault only).