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Return policy comparison · 2026

Leonisa vs Underoutfit

Policy data verified July 24, 2026 by the Thrifle team

Leonisa
B+
3.4 / 5.0 · Good
Winner
Underoutfit
A
4.2 / 5.0 · Excellent

The verdict

Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

LeonisaUnderoutfit
Return window · worth 2.0
30-day window (industry standard) · 0.9
180-day window (very generous) · 1.7
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Free returns (incl. by mail) · 1.0
Holiday window · worth 0.5
No holiday extension · 0.0
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

LeonisaUnderoutfit
Return window30 days (products in perfect condition, tags attached)✓ 180 days (unused; request via Easy Returns Portal first)
Free returnsYesYes
Restocking feeNoneNone published
Return shippingFree for US and Canada returns/exchanges; customers outside the US/Canada pay their own return shipping and it's non-refundableFree prepaid return label issued once a return request is approved through the Easy Returns Portal; items mailed back without first requesting a return are not accepted
Holiday extensionNone publishedNone published
Non-returnablePanties (hygiene reasons, except manufacturing defects), Final Sale productsNone published
Watch-out items
Leonisa tip
If you're exchanging for a pricier item, Leonisa lets you pay just the difference at checkout instead of returning and rebuying from scratch - worth doing if you're only bumping up one size or style.
Underoutfit tip
You must open a request in the Easy Returns Portal before shipping anything back — packages sent without pre-approval get refused. Exchanges are capped at up to 4 per original order, so use them deliberately rather than for repeated size swaps.

Frequently asked questions

Who has the better return policy, Leonisa or Underoutfit?
Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against Leonisa's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
What is Leonisa's return window?
Leonisa's return window is 30 days (products in perfect condition, tags attached).
What is Underoutfit's return window?
Underoutfit's return window is 180 days (unused; request via Easy Returns Portal first).
Does Leonisa or Underoutfit offer free returns?
Leonisa: Yes. Underoutfit: Yes.

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