Return policy comparison · 2026
Lotus Foods vs Raw Generation
Policy data verified July 24, 2026 by the Thrifle team
Winner
Lotus Foods
B+
3.5 / 5.0 · Good
Raw Generation
C-
1.5 / 5.0 · Below Average
The verdict
Lotus Foods has the more generous return policy in 2026, grading B+ (3.5/5.0) against Raw Generation's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Lotus FoodsRaw Generation
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Lotus Foods | Raw Generation | |
|---|---|---|
| Return window | ✓ 90 days (satisfaction guarantee) | No returns (perishable, frozen-shipped juice) |
| Free returns | — | No - fee deducted |
| Restocking fee | None published | None |
| Return shipping | — | Not applicable; returns aren't accepted |
| Holiday extension | None published | None published |
| Non-returnable | None published | All products, due to perishable/frozen nature |
| Watch-out items | — | — |
Lotus Foods tip
This is handled as an email-based satisfaction guarantee rather than a formal mail-back return process, so reach out directly rather than looking for an online returns portal.
Raw Generation tip
Perishable items can't be 'returned' but quality issues reported the SAME DAY you receive the box are the exception - contact them immediately if a bottle arrives leaking, warm, or off, since waiting even a day can cost you the fix.
Frequently asked questions
Who has the better return policy, Lotus Foods or Raw Generation?
Lotus Foods has the more generous return policy in 2026, grading B+ (3.5/5.0) against Raw Generation's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus window not published.
What is Lotus Foods's return window?
Lotus Foods's return window is 90 days (satisfaction guarantee).
What is Raw Generation's return window?
Raw Generation's return window is No returns (perishable, frozen-shipped juice).
Does Lotus Foods or Raw Generation offer free returns?
Lotus Foods: see full policy. Raw Generation: No - fee deducted.