Return policy comparison · 2026
Lowe's vs Squatty Potty
Policy data verified April 17, 2026 (Lowe's) and July 24, 2026 (Squatty Potty)
Winner
Lowe's
A
4.5 / 5.0 · Excellent
Squatty Potty
B-
2.7 / 5.0 · Fair
The verdict
Lowe's has the more generous return policy in 2026, grading A (4.5/5.0) against Squatty Potty's B- (2.7/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Lowe'sSquatty Potty
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Lowe's | Squatty Potty | |
|---|---|---|
| Return window | ✓ 90 days (365 with Lowe's Advantage Card) | 60 days |
| Free returns | ✓ Yes | No - customer pays return shipping |
| Restocking fee | None generally | None published |
| Return shipping | Free mail returns | Customer pays return shipping; original shipping charges are non-refundable |
| Holiday extension | ✓ Not specifically extended | None published |
| Non-returnable | Custom cuts, Lowe's Outlet items (ALL final sale), safety equipment used, liquid propane | Items purchased from other retailers (Amazon, The Grommet, etc.) - those must be returned to the original seller |
| Watch-out items | Major appliances 48 hours after delivery, outdoor power equipment 30 days | — |
Lowe's tip
1-year plant guarantee — bring back dead plants for a full refund. Outlet items are ALL final sale.
Squatty Potty tip
If you bought it anywhere other than squattypotty.com - Amazon, Target, The Grommet - you have to return it to that seller, not Squatty Potty directly, so check where you actually purchased before starting a return.
Frequently asked questions
Who has the better return policy, Lowe's or Squatty Potty?
Lowe's has the more generous return policy in 2026, grading A (4.5/5.0) against Squatty Potty's B- (2.7/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Lowe's's return window?
Lowe's's return window is 90 days (365 with Lowe's Advantage Card).
What is Squatty Potty's return window?
Squatty Potty's return window is 60 days.
Does Lowe's or Squatty Potty offer free returns?
Lowe's: Yes. Squatty Potty: No - customer pays return shipping.