Return policy comparison · 2026
Nordstrom vs OGLmove
Policy data verified April 17, 2026 (Nordstrom) and July 24, 2026 (OGLmove)
Winner
Nordstrom
A+
5.0 / 5.0 · Exceptional
OGLmove
B+
3.5 / 5.0 · Good
The verdict
Nordstrom has the more generous return policy in 2026, grading A+ (5.0/5.0) against OGLmove's B+ (3.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
NordstromOGLmove
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Nordstrom | OGLmove | |
|---|---|---|
| Return window | No time limit (case-by-case) | 365 days (unworn, tags attached) |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | None | None published |
| Return shipping | Free prepaid label | Customer pays all return and exchange shipping costs, except when the item is faulty. |
| Holiday extension | ✓ Yes - Oct 6 to Dec 24 through Jan 15 | None published |
| Holiday deadline | Jan 15 | — |
| Non-returnable | Final sale items (rare), some third-party products | Last Chance/Lucky Offer/Final Sale/Limited Sale/Mystery Box items, orders paid entirely with a gift card (except for defects or delivery errors) |
| Watch-out items | Nordstrom Rack: 30 days in-store / 40 days online with stricter rules | — |
Nordstrom tip
Most generous in retail — no strict time limit, gently worn OK. Rack has separate policy (40 days online).
OGLmove tip
You only get one return or exchange per order no matter how many items are in it, and refunds on discounted orders are based on what you actually paid, not the listed price — so bundle carefully before you send anything back.
Frequently asked questions
Who has the better return policy, Nordstrom or OGLmove?
Nordstrom has the more generous return policy in 2026, grading A+ (5.0/5.0) against OGLmove's B+ (3.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Nordstrom's return window?
Nordstrom's return window is No time limit (case-by-case).
What is OGLmove's return window?
OGLmove's return window is 365 days (unworn, tags attached).
Does Nordstrom or OGLmove offer free returns?
Nordstrom: Yes. OGLmove: No - fee deducted.