Return policy comparison · 2026
OpenArt vs SoloSuit
Policy data verified July 24, 2026 by the Thrifle team
OpenArt
C-
1.5 / 5.0 · Below Average
Winner
SoloSuit
B+
3.7 / 5.0 · Good
The verdict
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against OpenArt's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
OpenArtSoloSuit
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| OpenArt | SoloSuit | |
|---|---|---|
| Return window | No returns (digital service - all sales final) | ✓ 60 days (money-back guarantee, excludes completed orders) |
| Free returns | No - all purchases non-refundable | ✓ Yes |
| Restocking fee | None | None |
| Return shipping | N/A (digital service) | Not applicable (digital document service) |
| Holiday extension | None published | None published |
| Non-returnable | All subscription and credit purchases, except where required by applicable law; unused credits do not carry over after subscription termination | Government filing fees and taxes, payments made to third parties (e.g. attorney review fees), orders that were completed correctly |
| Watch-out items | — | — |
OpenArt tip
Cancel before your renewal date, not after — OpenArt doesn't prorate refunds for the current billing period, so canceling mid-cycle just stops future charges, it doesn't get you money back for days you didn't use.
SoloSuit tip
If you stop responding after starting an order, don't just ignore it — accounts inactive 120+ days can be billed liquidated damages equal to what you already paid, so formally cancel instead of letting it go stale.
Frequently asked questions
Who has the better return policy, OpenArt or SoloSuit?
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against OpenArt's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
What is OpenArt's return window?
OpenArt's return window is No returns (digital service - all sales final).
What is SoloSuit's return window?
SoloSuit's return window is 60 days (money-back guarantee, excludes completed orders).
Does OpenArt or SoloSuit offer free returns?
OpenArt: No - all purchases non-refundable. SoloSuit: Yes.