Return policy comparison · 2026
Simple vs SoloSuit
Policy data verified July 24, 2026 by the Thrifle team
Simple
B-
2.9 / 5.0 · Fair
Winner
SoloSuit
B+
3.7 / 5.0 · Good
The verdict
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against Simple's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus return shipping varies.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
SimpleSoloSuit
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Simple | SoloSuit | |
|---|---|---|
| Return window | 30 days (must show at least 15 consecutive days of program use) | ✓ 60 days (money-back guarantee, excludes completed orders) |
| Free returns | — | ✓ Yes |
| Restocking fee | None | None |
| Return shipping | — | Not applicable (digital document service) |
| Holiday extension | None published | None published |
| Non-returnable | Lifetime subscriptions, gift card purchases, downloadable workout and nutrition workbooks | Government filing fees and taxes, payments made to third parties (e.g. attorney review fees), orders that were completed correctly |
| Watch-out items | — | — |
Simple tip
Simple actually checks your in-app tracking data and meal photos before approving a refund - you need to show you followed the program for at least 15 days, not just ask for your money back.
SoloSuit tip
If you stop responding after starting an order, don't just ignore it — accounts inactive 120+ days can be billed liquidated damages equal to what you already paid, so formally cancel instead of letting it go stale.
Frequently asked questions
Who has the better return policy, Simple or SoloSuit?
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against Simple's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus return shipping varies.
What is Simple's return window?
Simple's return window is 30 days (must show at least 15 consecutive days of program use).
What is SoloSuit's return window?
SoloSuit's return window is 60 days (money-back guarantee, excludes completed orders).
Does Simple or SoloSuit offer free returns?
Simple: see full policy. SoloSuit: Yes.