Return policy comparison · 2026
SoloSuit vs Strut Health
Policy data verified July 24, 2026 by the Thrifle team
Winner
SoloSuit
B+
3.7 / 5.0 · Good
Strut Health
C-
1.5 / 5.0 · Below Average
The verdict
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against Strut Health's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
SoloSuitStrut Health
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| SoloSuit | Strut Health | |
|---|---|---|
| Return window | ✓ 60 days (money-back guarantee, excludes completed orders) | No returns (medication - all sales final once dispensed) |
| Free returns | ✓ Yes | No - all sales final |
| Restocking fee | None | None |
| Return shipping | Not applicable (digital document service) | N/A - medication cannot be returned to Strut at all |
| Holiday extension | None published | None published |
| Non-returnable | Government filing fees and taxes, payments made to third parties (e.g. attorney review fees), orders that were completed correctly | All medications once they've left the pharmacy (federal regulation); cancellation requests received after the pharmacy has processed the order |
| Watch-out items | — | defective or damaged item exchanges must be requested within 2 weeks of delivery |
SoloSuit tip
If you stop responding after starting an order, don't just ignore it — accounts inactive 120+ days can be billed liquidated damages equal to what you already paid, so formally cancel instead of letting it go stale.
Strut Health tip
Cancel before the pharmacy processes your order, not after - once it ships, federal regulations mean there's no refund path at all, only a defect exchange within 2 weeks, and even that goes through the dispensing pharmacy, not Strut directly.
Frequently asked questions
Who has the better return policy, SoloSuit or Strut Health?
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against Strut Health's C- (1.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
What is SoloSuit's return window?
SoloSuit's return window is 60 days (money-back guarantee, excludes completed orders).
What is Strut Health's return window?
Strut Health's return window is No returns (medication - all sales final once dispensed).
Does SoloSuit or Strut Health offer free returns?
SoloSuit: Yes. Strut Health: No - all sales final.