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Return policy comparison · 2026

Staples vs xBloom

Policy data verified April 17, 2026 (Staples) and July 24, 2026 (xBloom)

Winner
Staples
B
3.3 / 5.0 · Good
xBloom
C-
1.4 / 5.0 · Below Average

The verdict

Staples has the more generous return policy in 2026, grading B (3.3/5.0) against xBloom's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

StaplesxBloom
Return window · worth 2.0
14-day window (very tight) · 0.3
30-day window (industry standard) · 0.9
Restocking fee · worth 1.0
No restocking fee · 1.0
Restocking fee charged · 0.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Customer pays return shipping · 0.0
Holiday window · worth 0.5
Extended holiday window · 0.5
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

StaplesxBloom
Return window14 days (technology); 30 days (other)✓ 30 days (US/Canada; complete, unused, original packaging)
Free returns✓ Yes (in-store)No - fee deducted
Restocking fee✓ NoneUp to $60 restocking fee in the US/Canada if the machine is returned dirty, wet, or missing parts.
Return shippingFree returnsCustomer pays return shipping unless the item is defective; original and expedited shipping fees are non-refundable.
Holiday extension✓ Yes (holiday extension)None published
Non-returnableOpened software, final sale, custom print jobsCoffee products, perishable goods, consumables, machine parts/components, personalized products, refurbished machines, all clearance/final sale items
Watch-out itemsTechnology items only 14 days
Staples tip
Short 14-day window on technology. Other items 30 days. Office furniture may be 30-day trial.
xBloom tip
Cancel before your order ships if you're having second thoughts — pre-shipment cancellations are free, but once the machine is out the door you're locked into the 30-day return process (and a possible $60 fee if it comes back dirty or incomplete).

Frequently asked questions

Who has the better return policy, Staples or xBloom?
Staples has the more generous return policy in 2026, grading B (3.3/5.0) against xBloom's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Staples's return window?
Staples's return window is 14 days (technology); 30 days (other).
What is xBloom's return window?
xBloom's return window is 30 days (US/Canada; complete, unused, original packaging).
Does Staples or xBloom offer free returns?
Staples: Yes (in-store). xBloom: No - fee deducted.

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