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Return policy comparison · 2026

TomboyX vs Underoutfit

Policy data verified July 24, 2026 by the Thrifle team

TomboyX
B+
3.4 / 5.0 · Good
Winner
Underoutfit
A
4.2 / 5.0 · Excellent

The verdict

Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against TomboyX's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

TomboyXUnderoutfit
Return window · worth 2.0
30-day window (industry standard) · 0.9
180-day window (very generous) · 1.7
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Free returns (incl. by mail) · 1.0
Holiday window · worth 0.5
No holiday extension · 0.0
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

TomboyXUnderoutfit
Return window30 days from purchase✓ 180 days (unused; request via Easy Returns Portal first)
Free returnsYes (US only)Yes
Restocking feeNoneNone published
Return shippingFree for US customers; international customers are responsible for all return shipping costs; original order shipping fees are never refundedFree prepaid return label issued once a return request is approved through the Easy Returns Portal; items mailed back without first requesting a return are not accepted
Holiday extensionNone publishedNone published
Non-returnableFinal sale products, unless required by lawNone published
Watch-out items
TomboyX tip
You can only exchange once per order - exchange an item, and if that replacement still isn't right, you can't exchange it again, so size carefully on the second try.
Underoutfit tip
You must open a request in the Easy Returns Portal before shipping anything back — packages sent without pre-approval get refused. Exchanges are capped at up to 4 per original order, so use them deliberately rather than for repeated size swaps.

Frequently asked questions

Who has the better return policy, TomboyX or Underoutfit?
Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against TomboyX's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
What is TomboyX's return window?
TomboyX's return window is 30 days from purchase.
What is Underoutfit's return window?
Underoutfit's return window is 180 days (unused; request via Easy Returns Portal first).
Does TomboyX or Underoutfit offer free returns?
TomboyX: Yes (US only). Underoutfit: Yes.

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