Return policy comparison · 2026
Total Wine & More vs Two Bitch Spirits
Policy data verified April 17, 2026 (Total Wine & More) and July 24, 2026 (Two Bitch Spirits)
Winner
Total Wine & More
B-
2.9 / 5.0 · Fair
Two Bitch Spirits
D-
0.5 / 5.0 · Very Poor
The verdict
Total Wine & More has the more generous return policy in 2026, grading B- (2.9/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Total Wine & MoreTwo Bitch Spirits
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Total Wine & More | Two Bitch Spirits | |
|---|---|---|
| Return window | ✓ 30 days (where permitted by law) | No returns (all sales final) |
| Free returns | ✓ In-store only | No - all sales final |
| Restocking fee | ✓ None | 30% restocking fee if a delivery attempt fails and the package is returned to sender; shipping costs are non-refundable in that case, and refused deliveries make the customer responsible for the full order cost |
| Return shipping | N/A | Not applicable — no returns accepted; for damaged, missing, or incorrect items you must report within 3 business days of delivery with photos, and the company decides at its sole discretion whether to refund or replace |
| Holiday extension | Not extended | None published |
| Non-returnable | Opened bottles (most states), alcohol in prohibited states | All merchandise (all sales final) — bourbon bottles, gift sets, apparel, barware |
| Watch-out items | State laws vary widely | Damage/missing/incorrect-item claims must be reported within 3 business days of delivery — the only exception to the no-returns rule, and it closes fast |
Total Wine & More tip
Alcohol returns HEAVILY restricted by state law. Check your state — some prohibit all alcohol returns.
Two Bitch Spirits tip
Photograph everything the moment your order arrives — the 3-day damage-claim window is strict and the company decides refund vs. replacement at its own discretion, so documentation is your only leverage.
Frequently asked questions
Who has the better return policy, Total Wine & More or Two Bitch Spirits?
Total Wine & More has the more generous return policy in 2026, grading B- (2.9/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Total Wine & More's return window?
Total Wine & More's return window is 30 days (where permitted by law).
What is Two Bitch Spirits's return window?
Two Bitch Spirits's return window is No returns (all sales final).
Does Total Wine & More or Two Bitch Spirits offer free returns?
Total Wine & More: In-store only. Two Bitch Spirits: No - all sales final.