Return policy comparison · 2026
Two Bitch Spirits vs Wine Insiders
Policy data verified July 24, 2026 by the Thrifle team
Two Bitch Spirits
D-
0.5 / 5.0 · Very Poor
Winner
Wine Insiders
B-
2.7 / 5.0 · Fair
The verdict
Wine Insiders has the more generous return policy in 2026, grading B- (2.7/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Two Bitch SpiritsWine Insiders
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Two Bitch Spirits | Wine Insiders | |
|---|---|---|
| Return window | No returns (all sales final) | ✓ 180 days (unused product, replacement/credit) |
| Free returns | No - all sales final | No - $25 restocking fee |
| Restocking fee | 30% restocking fee if a delivery attempt fails and the package is returned to sender; shipping costs are non-refundable in that case, and refused deliveries make the customer responsible for the full order cost | ✓ $25 flat restocking fee on refunds; company credit may be issued instead at Wine Insiders' discretion |
| Return shipping | Not applicable — no returns accepted; for damaged, missing, or incorrect items you must report within 3 business days of delivery with photos, and the company decides at its sole discretion whether to refund or replace | Shipping fees are non-refundable; a $25 restocking fee is deducted from any refund issued |
| Holiday extension | None published | None published |
| Non-returnable | All merchandise (all sales final) — bourbon bottles, gift sets, apparel, barware | Gift card purchases (non-refundable and non-cancellable) |
| Watch-out items | Damage/missing/incorrect-item claims must be reported within 3 business days of delivery — the only exception to the no-returns rule, and it closes fast | — |
Two Bitch Spirits tip
Photograph everything the moment your order arrives — the 3-day damage-claim window is strict and the company decides refund vs. replacement at its own discretion, so documentation is your only leverage.
Wine Insiders tip
The 180-day window sounds unusually generous for wine, but Wine Insiders can settle any claim with store credit instead of cash at their own discretion, and a $25 restocking fee plus non-refundable shipping still applies even when they approve a refund.
Frequently asked questions
Who has the better return policy, Two Bitch Spirits or Wine Insiders?
Wine Insiders has the more generous return policy in 2026, grading B- (2.7/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus window not published.
What is Two Bitch Spirits's return window?
Two Bitch Spirits's return window is No returns (all sales final).
What is Wine Insiders's return window?
Wine Insiders's return window is 180 days (unused product, replacement/credit).
Does Two Bitch Spirits or Wine Insiders offer free returns?
Two Bitch Spirits: No - all sales final. Wine Insiders: No - $25 restocking fee.