Converse Return Policy
Every return window, fee, and holiday extension for Converse — checked by a human editor and kept current.
No printer at home? You must print the UPS label yourself — Converse no longer includes one in the box.
Policy at a glance
- Return window
- 30 days
- Return shipping
- Free via prepaid label (continental US online orders); free in-store drop-off also accepted
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- Yes — varies year to year; recent holiday promo extended to 60 days through Jan 4
- Holiday deadline
- Jan 4
- Category
- Footwear
Can’t be returned: Items purchased from third-party retailers (must return to retailer); products with specific written guarantees or warranties (see label/hang tag)
Time-sensitive items: None — Converse By You custom orders share the standard 30-day window
Why Converse earned a A-
About Converse
Those rubber-toed Chuck Taylor All Stars are pretty much a cultural shorthand at this point — high schoolers, punk bands, and grandparents have all worn the same shoe for decades. Converse has been making canvas sneakers since the early 1900s, and even after Nike bought them, the core lineup stayed refreshingly simple: Chucks, One Stars, and the suede Jack Purcells.
Shopping their site is straightforward, and the real draw is the customizer — you can build your own pair, picking colors, prints, even adding text. That's where most people end up spending time. One honest heads-up: those classic canvas Chucks run notoriously narrow and the sizing skews large, so a lot of folks size down a half. If you've got wide feet, read the reviews before you commit.
What they sell
- Chuck Taylor All Stars — the original canvas high-tops and low-tops, in every color you can think of
- The Chuck 70, a slightly upgraded version with thicker canvas and better cushioning
- One Star and Jack Purcell — the suede and leather options if you want something a little dressier
- Custom Converse through their By You program, where you design the pair yourself
- Hoodies, tees, and the occasional collab drop (Comme des Garçons PLAY being the famous one)
Frequently asked questions
What is Converse's return window?
30 days
Does Converse offer free returns?
Yes
How much does Converse charge for return shipping?
Free via prepaid label (continental US online orders); free in-store drop-off also accepted
Does Converse charge a restocking fee?
None
Does Converse extend its return window for the holidays?
Yes — varies year to year; recent holiday promo extended to 60 days through Jan 4
What items cannot be returned to Converse?
Items purchased from third-party retailers (must return to retailer); products with specific written guarantees or warranties (see label/hang tag)
Also known as
converse.com
Return-policy data is sourced from Converse’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Converse’s official site before purchase.