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Crate & Barrel Return Policy

Editor-verified return-policy details for Crate & Barrel — last verified Apr 17, 2026.

Standard return policy30 days left on a purchase made today

🔄 30 days to return. Deadline: May 28.

Thrifle Tip: 30 days for non-furniture items. Custom and made-to-order items non-returnable. CB2 follows similar policy.

Policy at a glance

Return window
30 days
Window (days)
30 days
Free returns
Yes
Return shipping cost
Return shipping fee (varies)
Restocking fee
Possible on large furniture
Holiday extension
Yes (holiday extension)
Non-returnable items
Custom furniture, personalized items, gift cards, made-to-order items, final sale
Time-bomb items
Furniture delivery inspection 7 days
Category
Home

Frequently asked questions

What is Crate & Barrel's return window?

30 days

Does Crate & Barrel offer free returns?

Yes

How much does Crate & Barrel charge for return shipping?

Return shipping fee (varies)

Does Crate & Barrel charge a restocking fee?

Possible on large furniture

Does Crate & Barrel extend its return window for the holidays?

Yes (holiday extension)

What items cannot be returned to Crate & Barrel?

Custom furniture, personalized items, gift cards, made-to-order items, final sale

Also known as

crateandbarrel.comcrate and barrelcb2.comcb2

Visit Crate & Barrel’s official return policy →Browse all return policiesSee today’s deals

Return-policy data is sourced from Crate & Barrel’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Crate & Barrel’s official site before purchase.