DSW Return Policy

Editor-verified return-policy details for DSW — last verified Apr 17, 2026.

Generous return policy90 days left on a purchase made today

🔄 90 days to return — generous window.

Thrifle Tip: VIP members tracked automatically. Shoes can be lightly worn.

Policy at a glance

Return window: 90 days
Window (days): 90 days
Free returns: Yes (in-store)
Return shipping cost: Free mail returns for VIP members
Restocking fee: None
Holiday extension: Yes (holiday extension)
Non-returnable items: Final sale items, worn shoes showing significant use
Time-bomb items: Standard 90-day window
Category: Fashion

Frequently asked questions

What is DSW's return window?

90 days

Does DSW offer free returns?

Yes (in-store)

How much does DSW charge for return shipping?

Free mail returns for VIP members

Does DSW charge a restocking fee?

None

Does DSW extend its return window for the holidays?

Yes (holiday extension)

What items cannot be returned to DSW?

Final sale items, worn shoes showing significant use

Also known as

dsw.comdsw

Visit DSW’s official return policy →Browse all return policies See today’s deals

Return-policy data is sourced from DSW’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on DSW’s official site before purchase.