HP Store Return Policy

Editor-verified return-policy details for HP Store — last verified Apr 17, 2026.

Standard return policy30 days left on a purchase made today

🔄 30 days to return. Deadline: May 28.

Thrifle Tip: Custom-built systems may have restrictions. Keep all original packaging.

Policy at a glance

Return window: 30 days
Window (days): 30 days
Free returns: Yes
Return shipping cost: Free return shipping
Restocking fee: Up to 15% on some items
Holiday extension: Yes (holiday extension)
Non-returnable items: Customized/configured PCs, opened software, gift cards
Time-bomb items: Custom configurations restricted
Category: Electronics

Frequently asked questions

What is HP Store's return window?

30 days

Does HP Store offer free returns?

Yes

How much does HP Store charge for return shipping?

Free return shipping

Does HP Store charge a restocking fee?

Up to 15% on some items

Does HP Store extend its return window for the holidays?

Yes (holiday extension)

What items cannot be returned to HP Store?

Customized/configured PCs, opened software, gift cards

Also known as

hp.comhp store

Visit HP Store’s official return policy →Browse all return policies See today’s deals

Return-policy data is sourced from HP Store’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on HP Store’s official site before purchase.