IKEA Return Policy
Editor-verified return-policy details for IKEA — last verified Apr 17, 2026.
Generous return policy365 days left on a purchase made today
Policy at a glance
- Return window
- 365 days (unopened); 180 days (opened)
- Window (days)
- 365 days
- Free returns
- Yes (in-store free)
- Return shipping cost
- Buyer pays mail shipping
- Restocking fee
- None
- Holiday extension
- Not specifically extended
- Non-returnable items
- Custom countertops, cut fabric, as-is items, plants, food, mattresses (separate 90-day exchange)
- Time-bomb items
- Mattress 90-day comfort exchange
- Category
- Home
Frequently asked questions
What is IKEA's return window?
365 days (unopened); 180 days (opened)
Does IKEA offer free returns?
Yes (in-store free)
How much does IKEA charge for return shipping?
Buyer pays mail shipping
Does IKEA charge a restocking fee?
None
Does IKEA extend its return window for the holidays?
Not specifically extended
What items cannot be returned to IKEA?
Custom countertops, cut fabric, as-is items, plants, food, mattresses (separate 90-day exchange)
Also known as
ikea.comikea
Return-policy data is sourced from IKEA’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on IKEA’s official site before purchase.