REI Return Policy
Editor-verified return-policy details for REI — last verified Apr 17, 2026.
Generous return policy365 days left on a purchase made today
Policy at a glance
- Return window
- 365 days (members); 90 days (non-members)
- Window (days)
- 365 days
- Free returns
- Yes (members)
- Return shipping cost
- Free for members
- Restocking fee
- None
- Holiday extension
- Not specifically extended
- Non-returnable items
- Final sale items, helmets involved in accidents, items damaged beyond normal wear
- Time-bomb items
- Electronics 90 days
- Category
- Outdoor
Frequently asked questions
What is REI's return window?
365 days (members); 90 days (non-members)
Does REI offer free returns?
Yes (members)
How much does REI charge for return shipping?
Free for members
Does REI charge a restocking fee?
None
Does REI extend its return window for the holidays?
Not specifically extended
What items cannot be returned to REI?
Final sale items, helmets involved in accidents, items damaged beyond normal wear
Also known as
rei.comrei co-oprei
Return-policy data is sourced from REI’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on REI’s official site before purchase.