T-Mobile Return Policy

Editor-verified return-policy details for T-Mobile — last verified Apr 17, 2026.

Very Tight return policy14 days left on a purchase made today

⚠️ Tight 14-day window — be certain before buying.

Thrifle Tip: 14-day window. $70 restocking fee on devices. Keep all original packaging and accessories.

Policy at a glance

Return window: 14 days
Window (days): 14 days
Free returns: Mixed
Return shipping cost: Varies
Restocking fee: $70 restocking fee (some devices)
Holiday extension: Not specifically extended
Non-returnable items: Opened accessories, used SIM cards, activated devices past 14 days
Time-bomb items: All devices 14 days
Category: Telecom

Frequently asked questions

What is T-Mobile's return window?

14 days

Does T-Mobile offer free returns?

Mixed

How much does T-Mobile charge for return shipping?

Varies

Does T-Mobile charge a restocking fee?

$70 restocking fee (some devices)

Does T-Mobile extend its return window for the holidays?

Not specifically extended

What items cannot be returned to T-Mobile?

Opened accessories, used SIM cards, activated devices past 14 days

Also known as

t-mobile.comtmobilet mobile

Visit T-Mobile’s official return policy →Browse all return policies See today’s deals

Return-policy data is sourced from T-Mobile’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on T-Mobile’s official site before purchase.