Zappos Return Policy

Editor-verified return-policy details for Zappos — last verified Apr 17, 2026.

Generous return policy365 days left on a purchase made today

🔄 365 days to return — generous window.

Thrifle Tip: Best return policy in footwear — 365 days, free shipping both ways, gently worn OK.

Policy at a glance

Return window: 365 days
Window (days): 365 days
Free returns: Yes
Return shipping cost: Free both ways
Restocking fee: None
Holiday extension: Not specifically extended (already 365)
Non-returnable items: Final sale items, hazardous materials
Time-bomb items: All items follow 365-day window
Category: Fashion

Frequently asked questions

What is Zappos's return window?

365 days

Does Zappos offer free returns?

Yes

How much does Zappos charge for return shipping?

Free both ways

Does Zappos charge a restocking fee?

None

Does Zappos extend its return window for the holidays?

Not specifically extended (already 365)

What items cannot be returned to Zappos?

Final sale items, hazardous materials

Also known as

zappos.com

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Return-policy data is sourced from Zappos’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Zappos’s official site before purchase.