Zara Return Policy
Editor-verified return-policy details for Zara — last verified Apr 17, 2026.
Standard return policy30 days left on a purchase made today
Policy at a glance
- Return window
- 30 days
- Window (days)
- 30 days
- Free returns
- Yes (in-store)
- Return shipping cost
- $4.95 per item for mail
- Restocking fee
- None
- Holiday extension
- Not specifically extended
- Non-returnable items
- Underwear/swimwear without hygiene seal, pierced jewelry, opened cosmetics/perfume
- Time-bomb items
- Sale items: same 30 days but clearance may be stricter
- Category
- Fast Fashion
Frequently asked questions
What is Zara's return window?
30 days
Does Zara offer free returns?
Yes (in-store)
How much does Zara charge for return shipping?
$4.95 per item for mail
Does Zara charge a restocking fee?
None
Does Zara extend its return window for the holidays?
Not specifically extended
What items cannot be returned to Zara?
Underwear/swimwear without hygiene seal, pierced jewelry, opened cosmetics/perfume
Also known as
zara.comzara
Return-policy data is sourced from Zara’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Zara’s official site before purchase.