111SKIN Return Policy
Every return window, fee, and holiday extension for 111SKIN — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
111SKIN tracks return frequency and can refuse future returns or close your account if it flags 'excessive' returns, so don't treat their window as a try-and-return safety net.
Policy at a glance
- Return window
- 28 days (unopened, unused, from receipt)
- Return shipping
- Customer arranges shipment (contact customer care); cost not specified
- Free returns
- No - fee deducted
- Category
- Beauty
Can’t be returned: Opened or used products, original delivery charges (unless faulty or incorrectly supplied), items purchased through partner retailers (follow retailer's own policy)
Time-sensitive items: Sale items (14 days)
Why 111SKIN earned a C
How 111SKIN compares
Top-graded Beauty rivals — tap one for the full side-by-side.
About 111SKIN
111SKIN comes out of a Harley Street cosmetic surgery practice, which explains why its skincare reads more clinical than most drugstore or even prestige lines. Dr. Yannis Alexandrides developed the brand's signature Repair Serum and NAC Y2 complex, a blend meant to support the skin's own repair process, originally for his surgical patients before it became a retail line.
That clinical backstory is baked into the price tag — this is a genuinely luxury skincare brand, with signature sheet masks and serums often running well past what you'd pay for typical department-store skincare. It suits shoppers who want a targeted, results-driven routine and don't mind paying for concentrated formulas over volume. If cost is the main draw for you, hold off for one of their periodic sales or bundle sets, since full-price single items add up fast.
What they sell
- Repair Serum and other NAC Y2 complex treatments
- Signature sheet masks and rose gold facial treatment masks
- Eye creams and targeted eye masks
- Moisturizers, cleansers, and SPF
- Body care and skincare gift sets
Frequently asked questions
What is 111SKIN's return window?
28 days (unopened, unused, from receipt)
Does 111SKIN offer free returns?
No - fee deducted
How much does 111SKIN charge for return shipping?
Customer arranges shipment (contact customer care); cost not specified
What items cannot be returned to 111SKIN?
Opened or used products, original delivery charges (unless faulty or incorrectly supplied), items purchased through partner retailers (follow retailer's own policy)
Also known as
111skin.com, 111skin, 111 skin
Return-policy data is compiled from 111SKIN’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on 111SKIN’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.