525 America Return Policy
Every return window, fee, and holiday extension for 525 America — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanging instead of refunding gets you a $10 store credit bonus, but only as store credit, not back to your original payment method - and the $7 restocking fee still eats into straight refunds.
Policy at a glance
- Return window
- 30 days (unworn, tags attached, from ship date)
- Return shipping
- Prepaid label available via returns portal; $7 restocking fee applies per return package
- Free returns
- No - $7.00 restocking fee (deducted from refund)
- Restocking fee
- $7.00 per return package
- Category
- Fashion
Can’t be returned: Final sale items, sale/clearance items, gift cards, worn or used merchandise, items without original tags or packaging
Time-sensitive items: Damaged/defective items must be reported within 5 days of delivery
Why 525 America earned a C-
How 525 America compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About 525 America
Sweaters are where 525 America built its reputation, and it shows the moment you touch one — soft cotton knits and cashmere blends that don't feel like fast fashion. The brand has expanded into dresses, denim, loungewear, and even a small activewear line, but knitwear is still the anchor of the collection, and the striped crewneck styles show up in a lot of closets.
You'll find frequent sales here, sometimes up to 60% off, which makes the higher list prices easier to swallow. It's a good stop if you want a step up from mall-brand sweaters without paying true luxury prices. One thing to know: the cashmere pieces need gentle hand-washing or dry cleaning, so factor that into the real cost before you buy.
What they sell
- Cotton and cashmere sweaters and cardigans
- Dresses and matching knit sets
- Denim under the 525 Denim line
- Loungewear, sleepwear, and activewear
- Pet apparel like dog sweaters
Frequently asked questions
What is 525 America's return window?
30 days (unworn, tags attached, from ship date)
Does 525 America offer free returns?
No - $7.00 restocking fee (deducted from refund)
How much does 525 America charge for return shipping?
Prepaid label available via returns portal; $7 restocking fee applies per return package
Does 525 America charge a restocking fee?
$7.00 per return package
What items cannot be returned to 525 America?
Final sale items, sale/clearance items, gift cards, worn or used merchandise, items without original tags or packaging
Also known as
525america.com, 525 america, 525america
Return-policy data is compiled from 525 America’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on 525 America’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.