89th & Madison Return Policy
Every return window, fee, and holiday extension for 89th & Madison — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
A flat $7 restocking fee is deducted from every return regardless of reason, and original shipping charges are never refunded, so small orders can lose a meaningful chunk of their value to fees alone.
Policy at a glance
- Return window
- 30 days (unworn, tags attached, original packaging)
- Return shipping
- Customer pays; shipping charges non-refundable
- Free returns
- No - fee deducted
- Restocking fee
- $7.00 per return package
- Category
- Fashion
Can’t be returned: Worn or used items, items without tags or original packaging, items without receipt/proof of purchase, final sale items, sale items, gift cards
Time-sensitive items: Damage claims must be reported within 5 days of delivery
Why 89th & Madison earned a C-
About 89th & Madison
This one's a private-label online retailer rather than a designer boutique, and the pricing makes that obvious in a good way. Nearly everything you see is 89th & Madison's own brand: basics like tanks, cardigans, and their well-known 'Little Black Pants,' plus dresses, swimwear, and sleepwear built around easy, everyday style rather than trend chasing.
You'll see constant promotions — 2-for-$35 deals, doorbusters, sitewide sales — so the sticker price is rarely what people actually pay. It's a solid pick if you want to stock up on wardrobe basics without spending designer money, especially for work-from-home staples. Because it's all one house brand, sizing and fit consistency vary more between styles than you'd get from an established label, so read the item-level reviews first.
What they sell
- Basics like tanks, tees, and cardigans
- Signature "Little Black Pants" in multiple cuts, plus jeans and shorts
- Dresses, swimwear, and sleepwear
- Loungewear and bedding accessories
Frequently asked questions
What is 89th & Madison's return window?
30 days (unworn, tags attached, original packaging)
Does 89th & Madison offer free returns?
No - fee deducted
How much does 89th & Madison charge for return shipping?
Customer pays; shipping charges non-refundable
Does 89th & Madison charge a restocking fee?
$7.00 per return package
What items cannot be returned to 89th & Madison?
Worn or used items, items without tags or original packaging, items without receipt/proof of purchase, final sale items, sale items, gift cards
Also known as
89thandmadison.com, 89th and madison, 89th & madison
Return-policy data is compiled from 89th & Madison’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on 89th & Madison’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.