99designs by Vista Return Policy
Every return window, fee, and holiday extension for 99designs by Vista — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Requesting a refund forfeits any legal right to use submitted designs, and 99designs pushes several retention offers (brief updates, extended rounds, blind contest format) before processing a refund - expect friction rather than an automatic payout.
Policy at a glance
- Return window
- 60 days (contest refund guarantee, restrictions apply)
- Category
- Marketplace
Can’t be returned: 1-to-1 Projects, contests with a guaranteed prize, contests that reached the Final round (auto-converts to guaranteed), contests where a winner was already awarded
Why 99designs by Vista earned a B
About 99designs by Vista
Need a logo and don't have a designer on speed dial? That's basically what 99designs exists for. Instead of hiring one freelancer and hoping for the best, you can run a design contest and get dozens of concepts back from independent designers around the world, then pick the one that fits — or work one-on-one with a single designer if you'd rather have a direct back-and-forth. It covers logos, packaging, web design, business cards, and other branding essentials.
Contests start around $249, competitive against a traditional design agency, though pricier than a DIY logo maker. Since 99designs is owned by Vista, the company behind Vistaprint, you'll sometimes see cross-promotions with their printing services. Quality varies by designer, so read submitted portfolios closely before picking a contest winner.
What they sell
- Logo design contests and 1-to-1 designer projects
- Website, app, and packaging design
- Business cards, book covers, and brand guides
- Free automated logo maker tool
Frequently asked questions
What is 99designs by Vista's return window?
60 days (contest refund guarantee, restrictions apply)
What items cannot be returned to 99designs by Vista?
1-to-1 Projects, contests with a guaranteed prize, contests that reached the Final round (auto-converts to guaranteed), contests where a winner was already awarded
Also known as
99designs.com, 99designs, 99designs by vista
Return-policy data is compiled from 99designs by Vista’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on 99designs by Vista’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.