ABC Carpet & Home Return Policy
Every return window, fee, and holiday extension for ABC Carpet & Home — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Furniture has the tightest clock on the site - you must contact ABC within 5 days of delivery just to start a return, even though you then get a longer window to actually send it back; miss that 5-day trigger and the item is yours.
Policy at a glance
- Return window
- 14 days (refund; merchandise credit up to 30 days)
- Return shipping
- Customer responsibility for both delivery and return shipping
- Free returns
- No - customer pays return/delivery shipping
- Category
- Home
Can’t be returned: Final sale items, custom/special orders, made-to-order furniture, wall-to-wall/broadloom carpet, mattresses, sleeping pillows, comforters, gift cards, installation/delivery/shipping fees, select brands (e.g. Tom Dixon, Sferra)
Time-sensitive items: Furniture (must initiate return within 5 days of pickup/delivery, complete within 14 days); rugs (7 days for refund, 8-14 days for merchandise credit, no returns after 15 days)
Why ABC Carpet & Home earned a C
About ABC Carpet & Home
Walk into ABC Carpet & Home and it feels more like a curated design showroom than a typical furniture store. The Manhattan retailer is known first for rugs — vintage, antique, and new — and has built out from there into furniture, lighting, bedding, and home accessories with an eclectic, globally-inspired eye rather than a matched-set aesthetic.
This is a splurge destination, not a budget one: white-glove delivery kicks in on orders over $5,000, which tells you where the price point sits. It's best suited to people furnishing a home they plan to keep for a while, or hunting for a genuinely one-of-a-kind rug or accent piece rather than something mass-produced. Because so much of the inventory is unique or antique, exact pieces can sell out for good, so don't wait too long if something catches your eye.
What they sell
- Vintage, antique, and new area rugs
- Furniture and custom upholstery
- Lighting and home decor accessories
- Bedding, pillows, and throws
- Kitchen, dining, and jewelry pieces
Frequently asked questions
What is ABC Carpet & Home's return window?
14 days (refund; merchandise credit up to 30 days)
Does ABC Carpet & Home offer free returns?
No - customer pays return/delivery shipping
How much does ABC Carpet & Home charge for return shipping?
Customer responsibility for both delivery and return shipping
What items cannot be returned to ABC Carpet & Home?
Final sale items, custom/special orders, made-to-order furniture, wall-to-wall/broadloom carpet, mattresses, sleeping pillows, comforters, gift cards, installation/delivery/shipping fees, select brands (e.g. Tom Dixon, Sferra)
Also known as
abc carpet & home, abc carpet and home, abc home, abchome.com
Return-policy data is compiled from ABC Carpet & Home’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ABC Carpet & Home’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.