Addmotor Return Policy
Every return window, fee, and holiday extension for Addmotor — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 10-mile odometer limit is strictly enforced and any test ride beyond that (or cosmetic damage from assembly/riding) can trigger the top of the 10-30% restocking fee range, so only ride it enough to confirm basic function before deciding to return.
Policy at a glance
- Return window
- 14 days (under 10 miles, no scratches/paint chips, original packaging)
- Return shipping
- Customer pays all return freight; damage during return shipping deducted from refund
- Free returns
- No - fee deducted
- Restocking fee
- 10-30% for e-bikes/trikes (more if over 10 miles or damaged); up to 50% for orders outside continental US; 3.5% for accessories/batteries; 3.5% cancellation fee before shipment, 13% plus shipping if after shipment
- Category
- Auto
Can’t be returned: E-bikes and accessories after the 14-day window closes
Why Addmotor earned a D
About Addmotor
If you've been eyeing an electric trike instead of a standard e-bike, Addmotor is one of the bigger names doing it — their lineup runs from folding models under $2,000 up to full-suspension and tandem trikes north of $4,000. Cargo and passenger versions round things out, so there's a configuration for hauling groceries, kids, or just getting around without pedaling uphill.
Financing through Affirm makes the pricier models more approachable, and a two-year warranty covers you past the initial break-in period. This is really for riders who've decided a standard two-wheel e-bike isn't stable enough — commuters, older riders, or anyone wanting extra cargo capacity. Worth knowing: these ship as freight due to their size and weight, so delivery windows run longer than a typical online order, and you'll likely need to do some assembly yourself.
What they sell
- Folding electric trikes
- Semi-recumbent and full-suspension electric trikes
- Cargo and tandem passenger trikes
- Folding and cargo electric bikes
- Batteries, trailers, and helmets
Frequently asked questions
What is Addmotor's return window?
14 days (under 10 miles, no scratches/paint chips, original packaging)
Does Addmotor offer free returns?
No - fee deducted
How much does Addmotor charge for return shipping?
Customer pays all return freight; damage during return shipping deducted from refund
Does Addmotor charge a restocking fee?
10-30% for e-bikes/trikes (more if over 10 miles or damaged); up to 50% for orders outside continental US; 3.5% for accessories/batteries; 3.5% cancellation fee before shipment, 13% plus shipping if after shipment
What items cannot be returned to Addmotor?
E-bikes and accessories after the 14-day window closes
Also known as
addmotor, addmotor.com, addmotor ebike, addmotor e-bike
Return-policy data is compiled from Addmotor’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Addmotor’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.