Addmotor Return Policy
Every return window, fee, and holiday extension for Addmotor — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Ride the bike under 10 miles before deciding - exceeding that mileage or damaging the outer box can trigger steep restocking fees (up to 30-50%) or outright refund denial, and cancelling after the bike has shipped costs 13% versus 3.5% if you cancel before it ships.
Policy at a glance
- Return window
- 14 days (under 10 miles, original packaging, no damage)
- Return shipping
- Customer pays return shipping
- Free returns
- No - fee deducted
- Restocking fee
- 10-30% for e-bikes (up to 50% for orders outside continental US), 3.5% for accessories/batteries; pre-shipment cancellation 3.5%, post-shipment cancellation 13%
- Category
- Auto
Can’t be returned: E-bikes/accessories after 14 days of receipt
Why Addmotor earned a D
About Addmotor
Addmotor built its name on electric trikes, but the catalog includes a smaller run of electric bikes too — folding, cargo, and full-suspension models — for people who want the pedal assist without the wider three-wheel footprint. Either way, you're shopping direct from a company that's leaned into e-mobility as its whole focus rather than a general sporting-goods retailer bolting on a few models.
Pricing spans from budget-friendly foldables to several-thousand-dollar cargo builds, and Affirm financing spreads that cost out if you're not paying cash upfront. It's aimed at commuters and errand-runners who want real cargo or passenger capacity, not just a leisure cruiser. One practical note: because these bikes and trikes are large and heavy, they arrive via freight carrier rather than standard parcel service, so plan on a longer delivery window and some assembly once it lands.
What they sell
- Folding and full-suspension electric bikes
- Cargo e-bikes for hauling groceries or gear
- Electric trikes — folding, tandem, and cargo models
- Replacement batteries, chargers, and trailers
Frequently asked questions
What is Addmotor's return window?
14 days (under 10 miles, original packaging, no damage)
Does Addmotor offer free returns?
No - fee deducted
How much does Addmotor charge for return shipping?
Customer pays return shipping
Does Addmotor charge a restocking fee?
10-30% for e-bikes (up to 50% for orders outside continental US), 3.5% for accessories/batteries; pre-shipment cancellation 3.5%, post-shipment cancellation 13%
What items cannot be returned to Addmotor?
E-bikes/accessories after 14 days of receipt
Also known as
addmotor.com, addmotor, addmotor e-bike, addmotor ebike
Return-policy data is compiled from Addmotor’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Addmotor’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.