ALDO Return Policy
Every return window, fee, and holiday extension for ALDO — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Always return online orders in-store when possible to dodge the $5.95 mail-return fee, and don't buy clearance/".97" tagged shoes unless you're certain - they're final sale.
Policy at a glance
- Return window
- 30 days (unworn, tags attached, original packaging)
- Return shipping
- $5.95 flat fee for mail returns; free in-store
- Free returns
- Yes (in-store)
- Restocking fee
- $5.95 covers restocking and postage for mail returns
- Category
- Footwear
Can’t be returned: Hosiery, earrings, hair accessories, insoles, clearance items marked ".97" or "Finale Sale"
Why ALDO earned a C
How ALDO compares
Top-graded Footwear rivals — tap one for the full side-by-side.
About ALDO
Walk past an ALDO store and you'll see the same thing online: trend-driven shoes and bags priced to be replaced every season or two rather than resoled for a decade. The Canadian footwear brand covers a lot of ground — heels, sandals, sneakers, loafers, boots — for both women and men, plus handbags and accessories that lean into whatever's current.
It's a solid stop if you want something that looks current for an event or a season without paying designer prices, and sales are frequent enough that full price rarely feels necessary. Seasonal edits and travel-focused collections make it easy to shop by occasion rather than hunting through everything. One thing to watch: with fast-turnover trend pieces, sizing and construction quality can vary between styles, so check reviews on the specific shoe before assuming your usual size will fit.
What they sell
- Women's heels, sandals, flats, and boots
- Men's sneakers, loafers, oxfords, and sandals
- Handbags and shoulder bags
- Seasonal footwear collections and occasion-based edits
- Belts, wallets, and small accessories
Frequently asked questions
What is ALDO's return window?
30 days (unworn, tags attached, original packaging)
Does ALDO offer free returns?
Yes (in-store)
How much does ALDO charge for return shipping?
$5.95 flat fee for mail returns; free in-store
Does ALDO charge a restocking fee?
$5.95 covers restocking and postage for mail returns
What items cannot be returned to ALDO?
Hosiery, earrings, hair accessories, insoles, clearance items marked ".97" or "Finale Sale"
Also known as
aldo, aldoshoes.com, aldo shoes
Return-policy data is compiled from ALDO’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ALDO’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.